News about online marketing events and activities.
“Anyway is anyone else having problems with slow orders?” “I placed an order last Saturday and they didn’t even attempt to ship it out yet!” “I placed my order with express shipping. It’s now over a week from my original date of order and my status is still on order processing.” When was the last time one of your customers complained about a delay in delivery? Once a customer might have suffered in silence but now they’re quick to share their frustration. If your products or services are diverse there’s an even greater chance of order processing delays. Diversity means that your supplier, packaging and dispatch details may all may differ from product to product. Everyday sales will go through quickly but anything unusual will slow down the whole system. Your order processing team will have to remember what to do, check for more information or you ask questions. The challenge is how build a system so that your order processing team are across the detail and orders can be turned around quickly and without error. […]
We’re excited to be launching our third WooCommerce plugin, After The Order. The idea for this came from some of our WooCommerce clients who sometimes had issues with staff making errors when fulfilling online orders. We also use WooCommerce ourselves, and had developed a note taking system for infrequently ordered services in our own store so we could save time. The new plugin lets you record special instructions with the product information. When orders occur, the special instructions appear as part of the order email generated by the WooCommerce store. In essence, the plugin is helping you implement a better system for order management in your business. Good systems make your life easier as well as making it possible to delegate to others. Your system shall set you free! […]
We’ve had the pleasure recently of working with Dawn Meader to relaunch her website. Working with a wide range of colours is a fascinating process. Dawn’s works make such incredible use of colour, it looks effortless – and of course it isn’t. It takes such talent to balance colour, composition and subject. The artworks are amazing, and speak for themselves. […]
I’d like to share what I’ve learned recently about Receiptful. Receiptful is the brain / love child of Adii Pienaar, co-founder of WooThemes and also at the helm when Jigoshop morphed into WooCommerce. Yep, that WooCommerce, that has gone from 0 to 30% market share in a few years. In short, WordPress legend. […]
On the weekend, the Hawthorn Football Club won the 2013 AFL Grand Final. We at OM4 have a friendly relationship with the crew at Goin’ Off Safaris, who are keen Hawthorn fans. The relationship is close enough that Glenn was silly enough to place a bet with Lunch at Goin’ Off Safaris: If Fremantle win, the goinoffsafaris.com.au website would display the Dockers’ colours for a day If Hawthorn win, the om4.com.au website would display the Hawks’ colours for a day […]
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